First, count every call, form and booked patient
Google's bidding works toward whatever you tell it to count. If you count nothing, it finds cheap clicks, and cheap dental clicks are students, job hunters and people reading about tooth pain at midnight. So set up counting before anything else.
A conversion is the action you want after an ad click. For a dental practice that is a phone call, an appointment request form, or an online booking.
- In Google Ads, open Goals, then Conversions, and create a new conversion action.
- Add calls from ads and calls from your website. Set a minimum call length so a wrong number or a ten-second "are you open?" doesn't count as a new patient.
- Add your appointment request form. It should count when the form is sent, not when someone opens the page.
- If patients book online through a booking tool, ask the tool's support how to count a finished booking in Google Ads.
- Mark these as primary, which means bidding uses them. Mark everything else secondary. A click on "Directions" is not a patient.
- Make a test call and send a test form, then check both appear in Google Ads within a day.
Then have the front desk keep a simple list of every inquiry from the ads: did they book, did they show up, and was it an emergency, a checkup or a bigger treatment. Keep clinical details out of the list. A name, a date and what they booked is enough. Once you have steady volume, you can upload the booked ones to Google Ads so bidding learns from real patients, not from every ring of the phone.
The three settings that protect a dental budget
Do these before you write a single ad.
- Search only. In campaign settings, open Networks. Untick Search Partners and untick the Display Network. You want to appear on Google Search when someone types "dentist near me", and nowhere else.
- People who are in your area. Open Locations and add the zip codes or neighborhoods your patients come from. Most people pick a dentist close to home or work, so keep it tight. Then open Location options and choose "Presence: people in or regularly in your included locations". The default also reaches people who only showed interest in your town.
- Auto-apply off. Open Recommendations, find Auto-apply, and untick every box. Left on, Google can add keywords and change your bidding without asking.
Set your ad schedule too. Checkup and whitening ads can run in opening hours. If you see emergencies on Saturday mornings, that is the time to have emergency ads on.
How to run Google Ads for dentists with one treatment per ad group
One treatment per ad group, and one landing page per ad group. An ad group is a set of keywords that share the same ads. Keeping each one to a single treatment means the search, the ad and the page all say the same thing.
| Ad group | Example searches | Landing page |
|---|---|---|
| Checkups and cleanings | dentist near me, dental cleaning | Your new patient page |
| Emergency appointments | emergency dentist, broken tooth dentist | Your emergency page |
| Children's dentistry | kids dentist, children's dentist near me | Your children's page |
| Teeth whitening | teeth whitening dentist, professional whitening | Your whitening page |
| Implant consultations | dental implants, implant dentist | Your implant consultation page |
The usual mistake is one ad group holding every dental keyword, with every click sent to the home page. Then a parent looking for a kids dentist reads an ad about implants.
Consider putting emergencies in their own campaign. That lets you give them their own hours and their own daily budget, so a busy week of toothaches doesn't use up the money meant for checkups.
Leave out what you don't do. If you refer out braces or dentures, don't build ad groups for them.
Keywords: what a patient ready to book types
A keyword is the phrase you ask Google to match. A search term is what the person really typed. The two differ, and the gap is where a practice loses money.
Searches from someone ready to book name the treatment, the urgency, or the place:
- dentist near me
- emergency dentist
- kids dentist
- teeth whitening dentist
- dental implants consultation
- dentist accepting new patients
Add your city or neighborhood to a few. Keep each ad group to a short list of close phrases.
Match types control how loosely Google matches:
- Exact match shows your ad for that search or one with the same meaning.
- Phrase match shows your ad when the search includes the meaning of your phrase, with words before or after.
- Broad match shows your ad for anything Google thinks is related. For a dentist that includes dental schools and tooth pain remedies. Leave it alone.
Start with phrase and exact match. Each week, look at which search terms became booked appointments, and add those as exact match keywords in the right ad group. Over a few months the account fills with searches that have already put patients in the chair.
Searches a dentist should block from day one
A negative keyword is a search you block. Dentistry draws a lot of searches from people who will never book. Add these at the account level before the first click:
- Job seekers: jobs, salary, hiring, careers, receptionist, assistant.
- Students: school, degree, course, hygienist program, exam.
- Home remedies: how to, at home, home remedy, diy.
- Shoppers: whitening strips, kit, toothpaste, mouthguard for sale.
- Treatments you refer out: braces, dentures, or whatever applies to you.
- Other practices' names: that person already knows where they are booked.
Think before you block "assistant" or "school" if a real patient search in your area could contain the word, such as a neighborhood with "School" in its name. If you don't accept a certain insurance plan, block its name as well.
Add each as a phrase match negative, trimmed to the core word. Block "salary", not "how much is a dentist salary in Texas".
Then check your search terms. For the first two weeks, look every day or two. After that, weekly:
- Open the search terms report under Insights and reports.
- Sort by cost, highest first.
- For each one, ask: would the front desk want that call?
- If not, block the core word.
Writing ads a patient will click
A responsive search ad takes up to 15 headlines and 4 descriptions, and Google mixes them. Fill in as many as you honestly can.
- Name the treatment: "Emergency Dentist", "Gentle Checkups and Cleanings".
- Name the place: your city or neighborhood.
- Say what makes booking easy: same-day emergency visits, Saturday hours, new patients welcome, online booking. Only what is true.
- Finish each description with the next step: "Call now" or "Book online today."
Be careful with claims. Health advertising has rules, so check your own regulator's advertising rules before you publish. Google also has its own healthcare policy, and it will reject ads that break it.
Give each ad group its own ad about its own treatment. After a few weeks, add a second ad and let the two compete.
Then add the extras Google calls assets:
- Call asset: your number on the ad, so a person in pain can tap to call.
- Sitelinks: at least four, such as "Book Online", "New Patients", "Emergency Visits" and "Meet the Team".
- Callouts: short phrases such as "Saturday Appointments" or "Evening Hours".
The landing page: one treatment per page
The page decides whether the click becomes a patient. Build one for each ad group.
- The headline matches the search. An "emergency dentist" ad lands on a page that says emergency dentist at the top.
- The phone number is at the top and starts a call when tapped.
- A short form or booking button shows without scrolling.
- The emergency page leads with the phone number. The implant page offers a consultation, because nobody books implants straight from an ad.
- Real photos of the dentist, the team and the rooms. People are nervous about dentists, and a real face helps.
- Reviews, if the rules where you practice allow them.
- No menu leading away. The only things to do are call, book or send the form.
- It loads fast on a phone.
Google scores how well keyword, ad and page match. A close match means cheaper clicks for the same spot on the page.
Budget and bidding for a dental practice
Work the budget out from your own numbers. How many new patients can you fit in each month? What can you pay for an inquiry, given what a new patient is worth over the years they stay? Multiply, and fund it for a couple of months.
Then move through these stages:
- Start on Maximize Conversions. With tracking working, Google bids toward calls and bookings. Leave it alone for two or three weeks.
- If a new account won't spend. Brand-new accounts sometimes stall. Switch to Maximize Clicks with a cap on the bid per click, then go back to Maximize Conversions once inquiries arrive.
- Set a target cost per inquiry. After about 30 conversions in 30 days, you can set a Target CPA. Put it 15 to 20 percent above what an inquiry has been costing. A target that is too tight makes Google stop showing your ads. Lower it a little each month while the bookings hold.
Don't set bids by hand, and don't change anything on one week of numbers.
A weekly and monthly routine for the practice
Every week:
- Check search terms and block the junk.
- Add searches that became booked appointments as exact match keywords.
- Have the front desk mark each inquiry: booked, showed up, or not a patient.
- Call back missed calls the same day. People in pain ring the next practice.
Every month:
- Compare cost per inquiry and cost per booked patient for each treatment.
- Pause an ad group that spends and never books.
- Make a test call and a test booking, in case tracking broke.
- Check that hours, phone number and booking link on each page are right.
- Review your bidding stage and budget.
Seasons and timing for dentists
Dental demand is steadier than most trades, but it does move.
- Late in the year: many patients book to use their dental benefits before they reset. Have checkup and treatment ads funded well before the rush.
- Early in the year: new benefits and new-year resolutions bring checkup bookings.
- Before school starts: parents book children's checkups in the weeks before the school year.
- Before weddings and holidays: whitening inquiries climb.
- Weekends and evenings: toothaches don't keep office hours. If you see emergencies on a Saturday, that is when the emergency campaign earns its money.
Or let software do the daily work
That is how to run Google Ads for dentists by hand: count every inquiry, lock the settings, give each treatment its own ads and page, block junk searches weekly, and tighten bidding as the data grows. It works, and it takes time every week.
If your front desk doesn't have that time, Local Service Ads AI does these steps every day and asks before it changes anything, unless you tell it to go ahead. You still read every ad, and the practice stays responsible for its advertising. See Google Ads for dentists.