Before you spend: count calls and consultation requests
Google's bidding chases what it can see. If it only sees clicks, it buys clicks, and beauty topics have no shortage of people browsing.
A conversion is the action you want after a click. For a clinic that is a phone call, a consultation form or an online booking.
- In Google Ads, open Goals, then Conversions, and create a new conversion action.
- Add one for calls from your ads and one for calls from your website. Set a minimum call length, so a wrong number isn't counted.
- Add one for your consultation form or online booking, counted when it is sent or confirmed.
- Mark those primary, which means bidding uses them. Mark everything else secondary.
- Make a test call and a test booking. Check both show in Google Ads within a day.
Then keep a simple list of inquiries and mark each one: was it real, did they book a consultation, did they attend, and did they go ahead? Keep health details out of Google Ads and out of anything you upload to it. With steady volume, you can send back which inquiries became consultations, so bidding learns from those and not from calls asking for directions.
Account settings that stop a clinic wasting money
Set these three before you write an ad.
- Search only. In campaign settings, open Networks. Untick Search Partners and untick the Display Network. You want your ad on Google Search for "laser hair removal near me".
- People in your area. Open Locations and add the cities or zip codes your clients come from. In Location options, choose "Presence: people in or regularly in your included locations". The default also reaches people who are only interested in your area.
- Auto-apply off. Open Recommendations, find Auto-apply, and turn every box off. This matters more for a clinic than for most businesses. Left on, Google can add keywords and write new ad text for you, and you answer for every word.
In campaign settings, also look for automatically created assets and turn them off, so Google doesn't write headlines from your website.
Set the ad schedule to hours when the front desk answers, plus evenings if you take online bookings. Many people look into treatments after work.
Know what you can't say before you build
Do this step before ad groups and keywords, because it shapes both.
Most cosmetic injectables are prescription-only medicines, and Google restricts prescription drug terms in ads, on landing pages and in keywords. What is allowed differs by country. An ad that names a product may be disapproved, and repeated problems can put the account at risk.
So write down your treatment list in the words you are allowed to advertise. Many clinics advertise a "cosmetic consultation" or "skin consultation" and discuss options in the room. Build every campaign around those words.
Then check your own regulator's advertising rules. This guide can't tell you what they say.
How to run Google Ads for cosmetic clinics with one treatment per ad group
An ad group is a set of keywords that share the same ads. Each treatment gets its own ad group and its own landing page.
| Ad group | Example searches | Landing page |
|---|---|---|
| Skin consultations | skin clinic near me, cosmetic clinic consultation | Your consultation page |
| Laser hair removal | laser hair removal near me, laser hair removal clinic | Your laser hair removal page |
| Microneedling | microneedling near me, microneedling treatment | Your microneedling page |
| Chemical peels | chemical peel near me, skin peel clinic | Your peel page |
| Facials and skin treatments | medical facial near me, hydrating facial clinic | Your facial page |
| Pigmentation and acne scarring | pigmentation treatment near me, acne scar treatment clinic | Your skin concern page |
Only build ad groups for treatments you offer and may advertise. If you don't offer surgery, tattoo removal or body contouring, leave them out and block them.
Keywords: what a person ready to book types
A keyword is the phrase you give Google. A search term is what the person typed. You pay for the search term.
Ready-to-book searches name the treatment and a place or a booking word:
- laser hair removal near me
- skin clinic near me
- microneedling in your city
- chemical peel clinic
- cosmetic clinic consultation
Searches such as "does microneedling hurt" or "chemical peel before and after" are people reading. Don't use them as keywords.
Match types set how loosely Google matches:
- Exact match shows your ad for that search or one with the same meaning.
- Phrase match shows your ad when the search includes the meaning of your phrase, with other words around it.
- Broad match shows your ad for anything Google finds related. For a clinic, that can include restricted product names and home devices. Leave it alone.
Start with phrase and exact. Each week, add the search terms that became consultations as exact match keywords in the right ad group.
Searches to block from day one
A negative keyword is a search you block. Add these at the account level before the first click:
- Job seekers: jobs, hiring, salary, careers, nurse jobs, receptionist.
- Students: course, training, certification, diploma, school, how to become.
- DIY and home devices: at home, diy, how to, home kit, device, roller, pen, machine for sale.
- Product shoppers: cream, serum, buy, online, pharmacy, wholesale.
- Readers: side effects, risks, what is, does it hurt, reddit, pictures.
- Bargain hunters: free, groupon, coupon. Leave these open if you run offers.
- Treatments you don't offer: surgery, surgeon, tattoo removal, dental, hair transplant. Add each that isn't yours.
- Other clinics' names.
Negative keywords are not ads, so adding a restricted product name as a negative is a normal way to keep your ads away from searches you can't serve. Many clinics do this for every product name they can't advertise.
Add each as a phrase match negative, trimmed to the core word. Block "course", not "cosmetic injector course near me".
Then check the search terms. Every day or two for the first two weeks, then weekly:
- Open the search terms report under Insights and reports.
- Sort by cost, highest first.
- Ask: is this a person looking to book a treatment I offer?
- If not, block the core word.
Writing the ads, one careful line at a time
A responsive search ad takes up to 15 headlines and 4 descriptions, which Google mixes. Fill in as many as you are comfortable with.
- Say the treatment and the place: "Laser Hair Removal in" your city, "Skin Consultations Near You".
- Give facts that help someone choose: qualified practitioners, consultation first, evening appointments, online booking. Only what is true.
- End with the next step: "Book a consultation."
What to leave out:
- Names of prescription medicines.
- Promises of a result, and words such as "guaranteed", "painless" or "risk-free".
- Lines that play on how someone feels about their looks.
- Time pressure, if your rules discourage it for cosmetic procedures.
Because Google mixes headlines, read them in every pairing. Two harmless lines can join into a claim you wouldn't make.
Add the extras, which Google calls assets:
- Call asset: your number on the ad for tap-to-call.
- Sitelinks: at least four, such as "Book a Consultation", "Laser Hair Removal", "Our Practitioners" and "Location and Hours".
- Callouts: short factual phrases such as "Consultation First", "Qualified Practitioners" or "Evening Appointments".
- Location asset: link your Google Business Profile so your address shows.
The landing page: one treatment per page
Google reviews the landing page as well as the ad, so the same word rules apply here. Build one page per ad group.
- The headline names the treatment and the place.
- The phone number is at the top and starts a call when tapped.
- A booking form or button shows without scrolling: name, phone, and a preferred time. Don't ask for medical history on an ad page.
- Who performs the treatment, with their qualifications and a real photo.
- What the treatment involves, how long it takes, the downtime and the risks, in plain words.
- Pricing or a starting price, if you can state one.
- Photos and reviews only where your rules allow them.
- No menu and no links away.
- It loads fast on a phone.
Google scores how well keyword, ad and page match. A closer match earns a higher score, and that lowers what you pay for the same spot.
Budget and bidding as consultations grow
Start from your own numbers. How many consultations do you want each month, how many inquiries does that take, and what can you pay per inquiry? A treatment sold as a course of sessions, such as laser hair removal, is worth more than a single visit, so it can carry a higher cost per lead.
- Conversions from the start. With tracking working, start on Maximize Conversions, so Google bids toward calls and bookings. Give it two or three weeks.
- If a new account won't spend. A new account can stall with no history. Use Maximize Clicks with a cap on the bid per click, and return to Maximize Conversions once inquiries arrive.
- A target cost per lead. After about 30 conversions in 30 days, set a target cost per lead, which Google calls Target CPA, 15 to 20 percent above what leads have cost. Too tight a target stops the ads. Lower it a little each month while bookings hold.
Never bid by hand, and don't change bids or budgets on a week of data.
Your weekly and monthly routine
Every week:
- Check the search terms and block readers, students, shoppers and anything restricted.
- Add searches that became consultations as exact match keywords.
- Mark every inquiry: booked, attended, or junk.
- Check for disapproved ads. Open Ads and look at the Status column.
- Return missed calls the same day.
Every month:
- Compare cost per inquiry and cost per consultation for each treatment.
- Pause an ad group that spends and never books.
- Make a test call and a test booking to confirm tracking works.
- Re-read every ad and landing page against Google's policy and your regulator's rules. Both change.
- Review your bidding stage and budget.
Seasons and timing for cosmetic clinics
- Fall and winter: laser and peel season. Skin sees less sun, so clinics schedule these treatments then. Raise those budgets as summer ends.
- Late winter and spring: laser hair removal searches rise as people plan ahead for summer. A course takes months, so they start early.
- Before wedding season and the holidays: people book skin treatments weeks ahead of an event.
- January: new year plans bring consultation inquiries.
- Summer: quieter for laser and peels. Shift budget toward facials and consultations.
Within the week, many people search in the evening. If nobody answers the phone then, make online booking easy to find on every page.
Or have software do all of this
That is how to run Google Ads for cosmetic clinics by hand: count every consultation, lock the settings, settle your wording first, keep each treatment in its own ad group with its own page, block wasted searches weekly, and step up your bidding as the data grows. It works, and it takes care and time every week.
If you'd rather spend that time with clients, Local Service Ads AI does the daily work for you. New campaigns are built switched off, with every ad written out for you to read and edit first. It doesn't check your ads against your regulator's rules, so that part stays with you. See Google Ads for cosmetic clinics.